Terms of Service

Last updated: 31 March 2026

By using Thin Walls, you agree to treat our platform with respect.

To keep the community safe, we reserve the right to suspend or remove user accounts that:

  • Engage in harmful behaviour (e.g. doxxing)

  • Try to overload or abuse the app (e.g. spam, automation, or hitting rate limits)

Thin Walls is a space for learning, support, and growth. If we believe someone is misusing it, we’ll take steps to protect the space.

The app is provided "as is” and we’re always working to improve it, but we can't promise it will always be perfect or bug-free.

User-generated content

Thin Walls allows users to submit reviews and other content based on their personal experiences.

By submitting content to the platform, you:

  • confirm that the content reflects your own genuine experience

  • retain ownership of your content

  • grant Thin Walls a non-exclusive, worldwide, royalty-free licence to use, display, and distribute that content within the platform

Content submitted by users represents individual perspectives and does not reflect the views of Thin Walls.

Account responsibility

If you create an account on Thin Walls, you are responsible for:

  • maintaining the confidentiality of your account credentials

  • all activity that occurs under your account

You agree to use the platform in a responsible and lawful manner.

Limitation of liability

To the fullest extent permitted by applicable law, Thin Walls is not liable for any loss, damage, or outcomes arising from:

  • reliance on information or content available on the platform

  • user-submitted content, including reviews and sound data

  • decisions made based on information provided by Thin Walls

All content is provided on an "as is" basis without warranties of any kind.

Governing law

These Terms are governed by and interpreted in accordance with the laws of South Africa.

To the extent permitted by applicable law, any disputes arising in connection with the platform will be subject to the courts of South Africa.

Informational use only

Thin Walls is designed to provide general information, patterns, and perspectives about sound in multi-dwelling environments.

Content on the platform is not intended to be relied upon as a sole basis for making housing or accommodation decisions.

You agree that any decisions you make based on information from Thin Walls are made at your own discretion and risk.

For further detail, please refer to our Disclaimer.

Relationship to Disclaimer

Your use of Thin Walls is also subject to our Disclaimer, which explains how to interpret the information and content presented on the platform.

You can view the Disclaimer here:

https://www.thinwalls.life/disclaimer